Commitment to Excellence
In our commitment to excellence, the Performance Improvement Department aims to drive continuous growth and operational efficiency across the organization. Our vision is to foster a culture where quality is not just a goal, but a fundamental value integrated by every department. By identifying opportunities for enhancement, we develop and implement sustainable solutions while continuing to provide our best engineering services.
What Performance Improvement Does
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Identify Improvement Areas: We conduct comprehensive assessments to uncover areas where performance can be optimized, ensuring that every team and process aligns with our strategic goals.
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Evaluate Policies and Procedures: By rigorously reviewing existing workflows and processes, we identify weaknesses and recommend actionable improvements to strengthen our operational foundation.
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Monitor Performance Metrics: Through continuous analysis of key performance indicators, we track progress, measure impact, and uncover new opportunities for advancement.
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Promote Best Practices: We champion the integration of proven methodologies and industry best practices across all departments, ensuring consistent and high-quality performance standards.
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Communicate Progress: Transparency is key. We keep both internal and external stakeholders informed about our initiatives, milestones, and the measurable outcomes of our improvement efforts.
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Support and Train Staff: We empower our workforce by providing targeted training and support in quality and risk management, nurturing a proactive and improvement-focused mindset.
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Engage Stakeholders: Feedback is essential to growth. We actively gather insights from stakeholders to refine our strategies and ensure our initiatives are both effective and inclusive.
Services Provided to Business Units
The Performance Improvement department also provides the following services to the Business Units:
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Quality Management
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Risk Management
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Configuration and Documentation Management
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Product and Quality Assurance
Telespazio Belgium takes the greatest care in the expectations of its customers. In order to best satisfy their requirements, Telespazio Belgium has developed and implemented a QMS, compliant to the ISO 9001:2015 which everyday guides its employees to perform their job according to the best practices.